surrey-online.co.uk



 
Welcome to the
surrey-online.CO.UK
registration form

By registering for free you will get access to our Online Forum and you will be able to comment on news articles
I agree to the TERMS & CONDITIONS
Click the icon below for audio version


Enter the characters from the
image to prove you are human Click for an audio version

Forum Home Page > surreyLIVING > General > Services Quality - View Topic
GeneralPrintable View
KK
Staff: Search Engine Marketing
[Avatar]

Administrator **********
Sex: Male
Posts: 64
Joined:
Location: Surrey
Status: Offline
Services Quality
(Posted On: Tue 15th Dec 2009 at 18:45)
I had a pretty horrible December up to the moment regarding services. I mean very bad. I hope most of you had much better experiences than me.
This inspired me to have a closer look and see what is happening on Surrey scene regarding commercially available services. Did they improve in search for clients in tough times or they horrible as companies in order to cut their costs cut on floor staff?
As we are going to write a little bit more about services quality during next couple of weeks we need information from you. Let us know how was it your customer experience on the way to Christmas (or Maybe on some other occasion). Please focus on Surrey examples if possible.
- Was everything smooth?
- Someone was brilliant and saved situation for you?
- Maybe you were unlucky like I was?
let us know.
You can send us private message if you like. You can also send a contact form
These privately sent information will remain confidential and we won't quote any names. We will use these as resources and to summarise overall performance. We are looking for some patterns among services.
Are Surrey Estate Agents better than Surrey Restaurants?
We will see {Confused}
Link to Post - Last edit: Tue 15th Dec 2009 at 7:11pm by KK
Print Topic
Second Year - Still standing
-vForums Rules
http://vforums.co.uk


 
aj999
[Avatar]

Regular Member ***
Sex: Male
Posts: 79
Joined:
Status: Offline
Re: Services Quality
(Posted On: Wed 16th Dec 2009 at 12:44)
I'm listening to BBC radio at the moment, where they are talking about this exact problem. The focus of the dicussion on the radio is post office service: stories of people having to queue for 25 minutes! So I was wondering if anyone here has experienced bad post office service in their area?
Link to Post
 
4action
[Avatar]

Editor ***
Sex: Unspecified
Posts: 153
Joined:
Location: Molesey
Status: Offline
Re: Services Quality
(Posted On: Mon 28th Dec 2009 at 19:32)
Very good subject. I believe our services needs a lot of attention - banks especially.
Link to Post
Surrey Online Marketing Specialists
 
andyl
No Avatar

Junior Member **
Sex: Unspecified
Posts: 15
Joined:
Status: Offline
Re: Services Quality
(Posted On: Wed 31st Mar 2010 at 20:43)
Post Offices vary one from another depends on who has franchise. Very important is also location. I work in Weybridge and I know that my closest branches are completely useless
- Weybridge High Street - my record 35 Minutes and staff tried to cheat me 20p
- Walton-on-Thames High Street - record 30 minutes and one guy (boss I believe) just stood watching line while two girls tried to sort out everything
In my opinion in high street Post Offices you can end up with very bad service and very long queues because of local branches being closed down during last couple of years

On the other hand I found post offices next to TESCO stores great and free of crowds
- Addlestone
- Molesey

They also opened up to 18:00 which is just perfect - almost like should be so people after work can do all their stuff with no problem.
I also found that High Street East Molesey Post Office is also good





Link to Post
 
james45
No Avatar

Junior Member **
Sex: Unspecified
Posts: 1
Joined:
Status: Offline
Re: Services Quality
(Posted On: Sat 05th Mar 2011 at 16:11)
Thanks for your tip...good to know!I always spend so much time at the post office!!!!!
Link to Post
 
You must be logged in to post a reply to this topic.
Printable View
Back to Top






All times are GMT+1 :: The current time is 4:54am
Page generated in 2.6223 seconds